|“We don’t just design and run! We stay with
you the whole way helping you not just design your site but bring traffic to it and make it thrive!”
- Chris Norton, President
How does your service differ from a free website maker?
That’s an excellent question!
Unlike a free website maker, you receive real human technical support when you need it and your website is built for you by professional developers saving you considerable time and resulting in a much better looking website.
For personal websites, a free website maker can work great. Your business website is your business's image to the world though. It must look professional.
Here's where the money you pay goes:
- About half of the monthly fee pays for the original cost of development for your website. This includes design, content uploading, listing with search engines, google analytics setup, revisions, etc. This is why our websites are offered on a 2 year term as development time went in to their original development. After the two year term is up, Clients are entitled to a free redesign or can continue on a month-by-month basis.
- The other half of the fee pays for your website hosting, your domain registration, technical support and free advice/recommendations on increasing traffic to your website / getting more sales through it. Technical support and SEO-related advice/recommendations are available to you at any time.
If I don't want to pay monthly, can I buy the website?
Certainly! We offer a buyout option for Clients who do not wish to pay monthly. Please note that free website hosting and domain registration are not included with the buyout option. Technical support is provided free for a period of 2 months after the website is complete.
How do I make payment?
For monthly payment plans, payments must be made via credit card. Please note that we only accept cheques for Clients using the buyout payment option.
Do I continue to pay at the end of my term?
Yes - with Website On-Demand you pay monthly for as long as you keep the website. Agreeing to a longer term reduces your monthly payments. Clients are free to change to a longer term at any time. Clients are not able to change to a shorter term. We offer a buyout option for Clients that don't want to pay monthly.
What happens after I buy?
A Website On-Demand developer will be assigned to you and will contact you within 1 business day. Your Website On-Demand developer will be your point-of-contact for anything you may require.
Your Website On-Demand developer will guide you through the welcome process and completion of our entry questionnaire and then design and development of your website.
What is a "feature"?
Features are added functionality such as online storefronts, online appointment booking, event calendars, blogs and more that we can build into your website.
I already have website hosting. Can I use my existing website hosting?
Due to the nature of our service, Clients on the monthly payment plan must use the website hosting included free with their Website On-Demand service. Clients that opt for the buyout option are free to use any website hosting service they choose.
How will I update my website?
Every Website On-Demand website includes a Content Management System which will allow you to update your website yourself. Free training and support is provided for Standard Plan Clients.
For Clients that prefer us to update their website for them, we also provide website updating services. Please contact your Website On-Demand representative for details.
Do I have to sign a contract?
Do I have to arrange my own web hosting and buy my own domain?
Website hosting and domain name registration are included FREE with your Website On-Demand service subscription. Domains are purchased on behalf of our Clients and remain the property of our Clients should they discontinue their Website On-Demand service. Clients are responsible for making domain registration payments after discontinuing their service.